Privacy Policy

1. Who We Are

boiler-grant.co.uk is an independent lead generation service that connects eligible households with approved ECO4 scheme installers. We are committed to protecting your personal data and complying with UK GDPR and the Data Protection Act 2018.

2. What Data We Collect

When you use our eligibility checker or application form, we collect: your name, email address, phone number, postcode, information about the benefits you receive, and information about your property. We also collect standard website analytics data (page views, session duration, etc.) through our analytics provider.

3. How We Use Your Data

We use your personal data to review your enquiry, contact you about it, and, where appropriate, consider whether to share it with a relevant delivery partner for an eligibility or survey discussion. Form submissions are stored in a secure database and an internal email notification is sent to our site team so that enquiries can be handled promptly. We will never sell your data or use it for unrelated purposes.

4. Who We Share Your Data With

We only share an enquiry with a relevant delivery partner where this is appropriate to your request and consistent with this policy. We do not sell personal data or disclose it to unrelated third parties. Before engaging with a delivery partner, you should review the information they provide about their own service and privacy practices.

5. Your Rights

Under UK GDPR, you have the right to access your personal data, correct inaccurate data, request deletion of your data, object to processing, and request restriction of processing. To exercise any of these rights, please contact us at info@boiler-grant.co.uk.

6. Cookies

We use essential cookies to ensure the website functions correctly, and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, although this may affect the functionality of the website.

7. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at info@boiler-grant.co.uk.